What Our Customers Say About Frost Transmission
The best customer service I have ever received hands down. They did an excellent job on my Allison transmission as well.
- Alex Stokes (Facebook Review)
May God bless you, your family and your business for your EXCELLENT service to your customers. Thank you so much!
- Roger and Brenda Miller
My experience with Frost transmissions started on New Years Eve. As a longtime professional musician, I was driving my vehicle to a show in AL when my transmission went out. The tow truck driver asked “do you want it fixed or fixed right”? I said I want it to have the best service it can have. He said alright ” I’m taking it to Frost”.
They were thorough, honest, timely and the most professional caring and sensitive shop I’ve ever had the pleasure of dealing with. No one at the front desk blocked me from speaking to Michael the owner if I had a concern. They treated my car as if it were theirs!
Frost Transmission is the best repair shop I could have accidentally came across period. These folks will take amazing care of your vehicle. They are honest, dependable and the work will be done to the highest quality!! I will bring any car I own from Nashville to Gadsden AL to have Frost do all my transmission service, I recommend them without any hesitation whatsoever to anyone that needs transmission service. Awesome, awesome shop, staff and technicians!!! These guys are WORLDCLASS. A customer for life!
- Kenneth Smith (Drummer for The Beach Boys)
We have used Frost Transmission for years for our Allison Transmission needs. They have a very professional and courteous staff who helps us troubleshoot issues over the phone and internet to determine what repairs are needed. We look forward to continuing our relationship with Frost Transimssion.
- Matthew's Garage (Cartersville, GA)
My wife and I were in to your shop on last Wednesday April 2 to have my wife’s Volvo S40 transmission checked out. Jason was the expert that checked out the transmission. He told us that the transmission checked out okay. What the diagnostic did show was that the electrical system voltage was too low. We probably needed an alternator. When I got home, I checked out the alternator with my VOM and it was not putting out enough voltage. I got a new alternator. After I installed it I took the Volvo for a test drive. The transmission shifted just fine. What a relief. We send our thanks to Jason and the Frost Transmission Organization for your courtesy and professionalism. Something missing in many organizations, nowadays.
Again we send our thanks!
- Dave Salisbury
I have always been concerned about taking my vehicle to a shop and have heard lots of horror stories about Transmission places. However, I can assure you this place is as far from the Horror stories as you can get. The technician I dealt with was WONDERFUL. He listened to my concerns and description of what I was concerned with. We then went out on a test drive. During the test drive he asked a few more questions and reassured me regarding my vehicle. When we returned to the shop he finished checking out the vehicle and told me what I needed to do to fix it. He DID NOT try to sell me a transmission rebuild as that was not the problem.
I regret that I did not write his name down to be able to thank him on this page, but THANK YOU Frost Transmission for running a wonderful business. I will definitely be doing business with you in the future and recommend you to anyone that needs automotive service.
- Phyllis Groover